The People First Team Accelerator

The People First Team Accelerator
In Person - Sales team training for up to 10 people with Leisa Papa · People First Coaching Studio

Think about the last salesperson you enjoyed buying from. Chances are they made you feel comfortable, listened to what mattered and gave you a reason to trust their advice. That’s the kind of likeability your team can put into practice.

In this hands-on session, Leisa uses her P.A.P.A. Likability Framework to help your team build genuine rapport and earn trust throughout the sales conversation. We’ll practise with real situations your team faces, from warming up a quiet customer to handling a hesitant “I’ll think about it.”

Your team will practise how to:

• Make a warm first impression and help customers feel at ease.
• Ask better questions and listen closely so recommendations reflect what the customer actually needs.
• Handle objections with curiosity and keep the conversation open when a customer hesitates.
• Agree on a clear next step and follow through in a way that builds trust.

Each person leaves with practical feedback on how they come across, what already works for them and one thing to try in their next customer conversation.

Timeframe - 5 hours 

An additional travel fee applies to in-person sessions outside Brisbane.