Learn how storytelling, empathy, and data-driven strategy come together.

Sales is more than just crunching numbers; it's about building meaningful connections with people.

In addition to her expertise in body language interpretation, Leisa will equip you with essential tools to encourage open dialogue, navigate challenging conversations with clients, and cultivate lasting relationships. All of this is designed to enhance your sales performance through the P.A.P.A Coaching framework.

Credentials and Areas of Expertise

 

  • Professional Business Coaching: Developer of the P.A.P.A Coaching Framework

Retail Business Owner: Little Kids Business

  • Pioneering Drop-Shipping: Launched Australia’s largest double-sided online marketplace for kids' brands during the early days of drop-shipping.
  • Brand Partnerships: Personally signed over 350 brands, significantly enhancing visibility for Australian businesses.
  • Successful Exit: Grew the business over 3 years and successfully sold it.

Industry Recognitions

  • Inside Retail Magazine: Featured as one of the Top 50 Small Business Leaders in Australia.
  • Inside Small Business: Contributed as a guest author on various business articles, sharing insights and experiences.
  • Ausmumpreneur Awards: Finalist in the AusMumpreneur Retail Business Excellence awards.

Alphapharm Pharmaceuticals / Mylan

  • Advisory Committee Member: Served on the Alphapharm Australian Rep Advisory Committee, providing valuable feedback for positive change.
  • Pharmacy ASSET Utilization: Achieved the highest number of pharmacies using the ASSET computer analysis tool in Australia, identifying missed opportunities to increase sales.
  • Top Sales for Drug Launch: Secured the highest sales for the launch of Bispro and Diaformin XR in Australia, despite being new to the sector.
  • Leading Pharmacy Rewards: Attained the highest percentage of rewarded pharmacies for the "Business Rewards" incentive, promoting mutual benefits.

P&O, Princess, Cunard Cruise Lines

  • Partnership Growth: Achieved the highest increase in partnership travel agents for P&O and Princess Australia, with agents exceeding sales thresholds.
  • Group Business Development: Drove remarkable growth in travel agents focused on organizing group business for P&O Australia.
  • Cost-Effective Employee Recognition: Recognized as the most cost-effective sales and marketing employee in Australia, outperforming a team of nine sales managers.
  • RACQ Nomination: Nominated for Queensland Sales Representative of the Year.
  • Sales Achievements: Recorded the highest sales nationally during the Harvey World Travel Countdown Sale and noted for the highest sales growth in territory for both P&O and Princess Australia.

State Manager Achievements - The Travel Corporation - AAT Kings

  • Excellence Recognition: Awarded RACQ Travel, Queensland Sales Representative of the Year, for outstanding performance.
  • National Sales Leader: Achieved the highest sales increase nationally, demonstrating exceptional leadership and strategic planning.

Business Development Manager Achievements - NSW Holidays (Division of NSW Tourism)

  • Territory Sales Leader: Secured the highest sales increase in the territory , showcasing effective sales strategies and market engagement.
Business Coach Leisa Papa enjoying quality time with her family, showcasing her commitment to work-life balance and the importance of personal connections in achieving professional success
Business Coach Leisa Papa with her family, illustrating the importance of strong relationships and support systems in both personal and professional growth

Leisa, originally from Bundaberg, Australia, now lives in Brisbane with her husband Chris and their children, Daniel and Sophie. They enjoy life on their acreage property , where they share their home with two border collies, a kitten, a flock of sheep and a couple of kangaroos. 

Leisa Papa's Professional Qualifications 

  • AI Advantage Summit   

    • Tony Robbins and Dean Graziosi Help Entrepreneurs Own the AI Revolution

  • Griffith University - Dr Andrew Rixon   
    • Mentoring through Coaching : Exploring the Solutions Focus
  • Bachelor of Arts Degree
    • Majors in Tourism, Communications, and Sociology 
  • DiSC Personality Test Completion
    • Understanding of client relations through the DiSC model (Dominance, Influence, Steadiness, Conscientiousness)
  • Professional Sales Skills Training
    • Developed techniques for effective questioning, customer acquisition, and objection handling
  • Course Creation Summit 2025
    • Training with Grace Hill and Jeff Civillico on effective course design and delivery
  • How To Attract Coaching Clients Consistently
    • Workshop with Cham Tang focused on client attraction strategies
  • Master Your Mindset Event
    • Workshop with Morgan Nelson emphasizing the creation of a positive and resilient mindset
  • Zero to 10K Digital Product Roadmap
    • Training with Lauren Dallas on creating and launching successful digital products
  • The Recipe for SEO Success
    • Course with Kate Toon covering essential strategies for website optimization and online visibility
  • One-on-One Sales and Marketing Mentoring
    • Experience with employers including:
      • P&O Cruises
      • Princess Cruises
      • Cunard Cruise Lines
      • Alphapharm Pharmaceuticals
      • The Travel Corporation
  • Profitable Promotion - Google Ads Course
    • Training with Kaity Griffin on creating and managing effective Google Ads campaigns
  • Analytics Academy
    • Utilizing Google's measurement tools to drive business growth
  • Handling Objections
    • Training with Kaylie Noble, Corporate Motivator
  • Planning for Sales Success
    • Focus on time management and call cycles with The Sales Coach
  • Vision Pursuit Sales Congress, Brisbane
    • Focused on goal setting, motivation, success barriers, body language, cash flow, and effective advertising
  • Morgan and Banks Selling Skills Course
    • Emphasis on goal setting and achieving sales targets
  • Cultural and Disability Awareness Training
  • Action Selling
    • In-house sales training provided through P&O Cruises
Business Coach Leisa Papa with Shelly Craft at the Ausmumpreneur Awards, celebrating excellence in entrepreneurship and empowering women in business

Business Coach Leisa Papa with Shelly Craft at the Ausmumpreneur Awards, celebrating excellence in entrepreneurship and empowering women in business.

Leisa Papa pictured with Pippa from Peekabee and Jaime from Mavella Superfoods, celebrating their success in selling through Leisa’s Online Marketplace, a platform designed to empower entrepreneurs and boost their businesses.

Leisa Papa pictured with Pippa from Peekabee and Jaime from Mavella Superfoods, celebrating their success in selling through Leisa’s previous Online Marketplace was a platform designed to empower entrepreneurs and boost their businesses.

Leisa Papa with fellow Contiki Business Managers at an industry Expo, showcasing teamwork and collaboration while representing The Travel Corporation in the travel and tourism sector.

Leisa Papa with fellow Contiki Business Managers at an industry Expo, showcasing teamwork and collaboration while representing The Travel Corporation.

Do you know your numbers  ?

Knowing your business numbers and how your business operates will empower you as a business owner.

 

This knowledge then allows you to make informed decisions, set realistic goals,

and manage your business effectively so that you can pay your bills and pay yourself easily. 

 

Don't put your head in the sand. Information about your business finances, just may relieve the stress. 

A proud Mentor for small businesses who choose to seek assistance via the Queensland Government, Mentoring for Growth Program.