A sales team reset presents an excellent opportunity to realign your team's goals, enhance performance, and elevate motivation. With her extensive experience building and selling her own business, along with years of specialized sales training for prestigious brands like Alphapharm Pharmaceuticals (now Mylan), NSW Tourism, The Travel Corporation, P&O, Princess, and Cunard Cruise Lines, Leisa has also managed millions of dollars in accounts. This unique combination of experience positions her to earn the respect and buy-in of your sales reps. She brings a wealth of knowledge and insight that can inspire your team to reach new heights.
Here’s just one structured outline of what your reset might look like.
Sales Team Reset - 3 hours - Turn rejection into a superpower
includes a 30 minute chemistry check with the Sales Manager to gain insight into your goals and background on the team.
1. Introduction (15 minutes)
- Welcome and objectives
- In sales, mindset is everything. A positive and resilient mindset can be the difference between closing a deal and missing an opportunity. Leisa will provide an overview of the importance of mindset in sales
2. Understanding Rejection (30 minutes)
- Discussion of Rejection:
- Daniel Priestley, a renowned entrepreneur and author, emphasizes the importance of rejection as a vital learning tool in the entrepreneurial journey. He believes that facing rejection is not just an inevitable part of business; it’s a necessary stepping stone toward success. According to Daniel, each rejection offers invaluable insights that can help entrepreneurs refine their strategies, improve their pitches, and build resilience.
- Group Reflection:
- Invite team members to share their experiences with rejection and what they learned from those moments.
3. The Value of Resilience (30 minutes)
- Key Insights:
- Discuss how resilience can transform rejection into a stepping stone for success.
- Share Vanessa Van Edwards’ research on human behavior and how understanding others can enhance communication and customer interactions.
- Example Story:
- Highlight a successful entrepreneur who faced setbacks but persevered—perhaps a story of a founder who pivoted their business after losing a key client, leading to a more successful model.
4. Strategies for Overcoming Rejection (45 minutes)
- Practical Techniques:
- Teach methods to handle rejection, such as reframing the experience and maintaining a positive outlook.
- Role-playing scenarios where team members practice responding to rejection constructively.
- Group Activity:
- Break into small groups to brainstorm strategies for turning rejection into future opportunities.
5. Enhancing Communication Skills (30 minutes)
- Vanessa Van Edwards’ Insights:
- Discuss her work on understanding body language and emotional intelligence in sales.
- Share tips on how to read clients’ signals and adjust the sales approach accordingly.
- Interactive Exercise:
- Conduct exercises where team members practice reading body language and adjusting their pitches based on client responses.
6. Success Stories and Role Models (30 minutes)
- Highlighting Success:
- Share stories of millionaires who faced rejection and ultimately triumphed.
- For instance, discuss how J.K. Rowling faced numerous rejections before "Harry Potter" became a global phenomenon, emphasizing that every "no" brought her closer to a "yes."
- Discussion:
- Open the floor for team members to discuss their role models and what they can learn from their journeys.
7. Action Plan and Closing (30 minutes)
- Creating Individual Action Plans:
- Encourage each team member to outline personal goals and strategies for approaching rejection in their sales efforts.
- Closing Remarks:
- Reinforce the idea that rejection is not a dead end but a valuable part of the journey toward success.
- Q&A Session:
- Allow time for questions and additional insights.
This workshop aims to reset the mindset of your sales team, helping them embrace rejection as a stepping stone to success. By learning from the experiences of Leisa and other very successful figures including Daniel Priestley, team members will gain valuable insights to enhance their approach, improve their resilience, and ultimately drive better results.
If you need any additional content or adjustments, feel free to let me know!